Mayday! StoreFront is down!

(Originally posted on 7/22/2010)

What a day! Today we sent our bi-weekly newsletter to a couple thousand customers so it is usually a very busy day. On top of that one of our old sites went down right at 11:30 am! The good news is that our second website which is hosted using BigCommerce was up and running smoothly. We truly haven’t had problems with this new site since we set it up 3 months ago. I was also trying to upload a new product to our old site (which is using StoreFront from Dydacomp) and it was frustrating having to wait for it to work.

People at the office are really happy we switched that other site, they are seeing the benefit of a much more stable shopping cart. This is why Reliability made it into our TOP 10 Things to Consider When Choosing a Shopping Cart.

On another good note; new customers and on-line purchases are starting to roll in. We are up to almost 500 individual products and I estimate there are at least 1500 if we count all the variations.

BigCommerce is becoming PCI compliant by August 1st and they have sent a nice e-mail letting all their customer know that there are a few things that we need to take care of; like switching FTP access to FTPS for secure transfers and some minor e-mail changes on the set-up. Again, they are very good at staying on top of communication with all the users.

That’s all for today. Thanks for reading.

Until next time…

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